Making An Appointment & Cancellation Policy

PLEASE READ:  Cainsphotography  asks that when clients make an appointment they take into consideration that Cainsphotography schedules one photo shoot a day, so when one appointment date gets changed that messes up schedules for the entire day.   Having said that, please choose the date and time very carefully.  Cainsphotography attempts to make ourselves very flexible in order to accommodate most schedules,  So our making an appointment policy and cancellation policy is as followed.

MAKING AN APPOINTMENT POLICY: In order for anyone to book a date, they first need to submit a deposit, which is the full session fee.  If you schedule your session at least 2 weeks prior to the date you are wanting, you may mail a check.  Please keep in mind the date will only be held up to one week to receive the payment and after that the appointment time is void.  If you book a date close to the date you are wanting for you appointment, then you will need to pay through pay pal on the day you are booking.  Information for both will be given when you contact the photographer about making an appointment.

CANCELLATION POLICY: All appointments that are cancelled due to an emergency may be rescheduled.  If the 2nd appointment time that was made is cancelled for any reason the client will loose the deposit made.  If an appointment is cancelled, the client has up to 2 weeks to reschedule or they can recieve a refund on deposit.  If a client cancels more than twice, the photographer reserves the right to not make any further appointments.

BAD WEATHER: Many ask, what will happen if the weather is bad on the day of our photo shoot?  First of all it is up to the discretion of those involved, the Photographer, & Model if the appointment should be cancelled due to weather.  Bad weather, consist of all day raining, thunderstorms, or a blizzard.  Do keep in mind, when making an appointment, that most likely you will not get a perfect 70 degree day.  We live in Michigan, and the chances of that is very slim.  When scheduling in the spring and fall, it could very likely be in the lower 40’s.  That is not enough reason to cancel a session.  The best suggestion is dress warm and layer up.  Also if you schedule something in the summer, then anything less then 90 is not a reason to cancel a session.  It is always best to shoot in the shade if it is a sunny day, so that will help keep it cooler for the really hot days!

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